Getting started
Set up your OneCo account and connect the basics in a few minutes.
Support
How can we help?
Browse a topic to find step by step guides, read answers to the questions we hear most, or reach our team directly.
Browse by topic
Find the right guide
Pick a category to jump straight to the articles that match what you are working on.
Banking and payments
Move money, send payments, and manage cards with confidence.
Payroll
Run payroll, pay contractors, and keep filings on schedule.
Accounting and taxes
Keep clean books and stay ready for tax season all year.
Business credit
Build a credit profile and track your standing over time.
Billing and account
Manage your plan, payment method, and account settings.
Popular questions
Answers at a glance
Quick answers to the things people ask before and after they get set up.
Most businesses are up and running the same day. Creating your workspace and verifying your business takes a few minutes, and connecting a bank account is usually instant. Optional steps like payroll setup or inviting your accountant can be done whenever you are ready.
Yes. You can import past transactions, vendor lists, and balances from most common accounting and payroll tools. Our team can guide you through the move and help reconcile opening balances so your books stay accurate from day one.
Your deposits are held at our partner banks, which are members of the FDIC. Funds are protected up to the standard FDIC coverage limits. OneCo uses bank grade encryption, and you can lock cards or freeze activity instantly from your dashboard.
When you run payroll, OneCo calculates the required federal, state, and local taxes, withholds them automatically, and files and pays them on the correct schedule. You get clear records of every filing, so there is nothing to track by hand.
Open Team in your settings, choose Invite, and enter the person's email and role. They get an invitation link and can set their own login. You control what each person can see and do, from full admin access to view only.
OneCo bills on a simple monthly plan, and your subscription renews automatically. You can view invoices, update your payment method, or change your plan at any time from the Billing area. If you cancel, you keep access through the end of your current period.
Still need help?
Our support team is here when you cannot find what you need. Send us the details and we will get back to you quickly.
Contact supportYou can also reach the team at hello@oneco.com.